Ari Afflekt

Conducting lectures/teaching e-Business Management (Identify and implement e-business innovation, Facilitate and capitalise on change and innovation, Implement change management processes and Manage innovation and continuous improvement), Systems/Software Process Improvement and Project Management (Advanced Diploma)

? Planning Dedicated Training Workplace evaluation statistics and reporting methods for the Victoria Police Academy (Excel VBA Macros); ? Assisting Centre for Law and Policy in curriculum planning; ? Investigator training, road policing, operational safety, firearms, ethics, communication and community engagement, legal and policy, incident and emergency management, and leadership and management.

Conducted lectures/tutorials in Software Development (C++), Information Systems Analysis and Design, Business Information Systems and Mathematics.

Provided project management (PMP), risk management, process development, training and home networking services.

* Managed content delivery network configuration and asset recording for Australian Telecommunications Company; ?* Supported Content Delivery Network deployment in Australian capital cities in co-operation with other vendors and client organisations; ? Monitored test management support activities within Operations Support Systems (OSS) fulfilment test team; ? Coordinated and executed test planning across resources from different OSS teams; ? Identified gaps and opportunities, recommending changes and improvements, ? Designed and implemented the overall technology that supported business processes. Achievements: ? Guaranteed balanced network deployment in Australian Capital cities by reporting deployment variations and situation utilising Pivot tables; ? Secured successful Content Delivery Network asset recording by information gathering and extra studies which enabled write access rights to asset recording system.

? Facilitated outsourcing and service transfer from Finland and Germany to the Baltic region; ? Developed multi-site working environment in cooperation with off-site operational lead; ? Service Lead in multi-supplier service in implementing connections between Nokia Siemens Networks (operations in 150 countries) and its’ collaborators across the globe; ? Formulated the action plan to help organisations to harness and realise significantly more value from IT system; ? Ensured project documents are complete, up-to-date, and stored appropriately. Achievements: ? Developed and launched transparent and co-operative end-to-end process and documentation model for delivering client connections from request gathering to Collaborator Care handover; ? Modelled and deployed ITIL compliant service delivery process to be used together with another contractor; ? Modelled six ITIL v.3 compliant processes for client purposes such as Demand management, Service asset and Configuration management.

? Managed and planned report releases (Business Objects) for Nokia Siemens Networks in co-operation with a number of customer departments; ? Developed Excel based competence assessment tool for employee training planning; ? Defined and managed demand and release processes of report service; ? Created and executed project/release work plans and revised as appropriate to meet changing needs and requirements; ? Identified resources needed and assigned individual responsibilities; ? Managed day-to-day operational aspects of a project/release and scope; ? Reviewed deliverables prepared by a team before passing them to client; ? Effectively applied appropriate methodology and enforced project standards; ? Minimized the exposure and risk on projects/releases; Achievements: ? Delivered all the report releases to the client on agreed time-frame and scope; ? Developed processes of Engineering Environment Service for Nokia Siemens Networks (ITIL).

? Budgeted and planned yearly operations; ? Planned and marketed data security specialisation studies; ? Leveraged R&D and project outcomes for ICT study programmes development; ? Conducted lectures in Project Management, Software Development, Programming, Mobile Technologies, Data Networks and Operating Systems; ? Taught international students for 4,5 years (e.g. from Germany, China, Russia and Africa); ? Participated in several projects and workgroups: Octopus – mobile programming, CroCoPil – enhanced cross border co-operation especially in regional areas, Quality and Information Security workgroups. Achievements: ? Generated income (30 new students) by creating and launching first completely new distance education programme for tertiary students in Finland (Bachelor Degree in Web site development/Data Security); ? Successfully planned and negotiated international study programme between Kemi-Tornio University, Fachhochschule Frankfurt, Germany and the Universities of Massachusetts Dartmouth and Boston, USA. (Transatlantic Dual Bachelor Degree in Information Systems - TraDIS); ? Reduced costs by terminating and modifying non-profit study programmes; ? Maximised staff utilisation by planning teaching resources in co-operation with other departments.

? Conducted lectures for Strategic Marketing, Business and Marketing environment, Data Networks Planning, Software development and Operating Systems; ? Managed students software development projects; ? Conducted research, produced publications and other research reports, in line of objectives agreed in the Staff review process; ? Engaged with the broader academic and professional communities; ? Participated in departmental and faculty seminars aimed at sharing research outcomes and built interdisciplinary collaboration within and outside the department; ? Participated in the development, administration and marking of exams and other assignments; ? Contributed to departmental and faculty working groups and committees as requested; ? Maintained own continuing professional development.

? Designed test system for audio software and devices for Nokia Corporation (Nokia Communicator); ? Introduced new playground wireless solutions including feasibility study and hardware design phases for Lappset Group Ltd (RFID, WiFi); ? Designed, coded, debugged and tested software components and products; ? Developed and directed software system testing and validation procedures, programming, and related documentation; ? Prepared reviews and quality assurance procedures; ? Stored, retrieved, and manipulated data for analysis of system capabilities and requirements; ? Specified power supply requirements and configuration.

? Project Manager and Software engineer for Ericsson and Nokia Intelligent Network customer information services (HP-UX,SOLARIS,C++/CORBA/Shell scripting); ? Performed configuration and performance supervision service to Finnish TV channel and media company MTV3 (Linux, Java); ? Designed and implemented of distributed positioning system and testing software (Java); ? Performed troubleshooting procedures and assisted in technical issues; ? Collaborated with specialists and other engineers to ensure high quality services and products; ? Researched technical specifications for material and equipment purchases; ? Monitored quality control and assurance programs for all projects; ? Integrated software with existing system.